Shawn Smith is chairman and CEO of Dedicated Commercial Recovery Inc. A pioneer of “Relationship” based commercial collections, Smith founded the company in 2015 with a vision to create a new kind of commercial collections company, with a new model based on connecting on a personal level with those in debt and a new, integrated corporate philanthropy model. Under his leadership, the company has grown at a 50% or more annual rate since its inception.
For its revolutionary approach, Dedicated has been rewarded both with strong employee loyalty and a solid client base of like-minded companies.
Smith created a model of philanthropy that leverages the resources of Dedicated Commercial Recovery to improve communities around the world, donating both money and time in order to help nonprofits achieve their missions. Smith and his wife, Stephanie, have focused their personal philanthropy on children’s health and well-being, education, hunger, and other social issues.
In addition, Smith is the Executive Director of the Jenika Francois Foundation, which partners with nonprofits that help mend broken spirits, heal mental and physical pain, and teach children and families how to flourish on their own.
Smith believes that businesses are the greatest platforms for change in the world. He has embraced a multi-stakeholder approach to leadership, serving all stakeholders–including clients, employees, business partners, and communities–to make the world a better place. Smith also inspires fellow business leaders to do the same by sponsoring client service trips to underdeveloped countries and ensuring that, at Dedicated Commercial Recovery, men and women are paid equally for comparable work.
Smith is a 20-year veteran of the commercial collections industry. Prior to launching Dedicated Commercial Recovery, he worked at various agencies where employees were devalued and unappreciated, thus fueling his passion for justice and equality in business, as well as in life.